Frequently Asked Questions
We Answer the Most Frequently Asked Questions
General Questions
Account Opening
Services
Where is the Microbank located?
We are located in the Topázio Building, Eduardo Mondlane Avenue, Pandora Maputo.
How many agencies do you have available?
We have 1 agency that is located in the Topázio Building, Eduardo Mondlane Avenue, Pandora, Maputo.
What is the slogan of the Microbank?
Tá Fácil.
What does Tá Fácil mean?
Tá Fácil to open an account;
Tá Fácil to be digital;
Tá Fácil to join the financing;
Tá Fácil to Save;
Tá Fácil to Innovate
Tá Fácil to be digital;
Tá Fácil to join the financing;
Tá Fácil to Save;
Tá Fácil to Innovate
Who is the Microbank intended for?
• Small Entrepreneurs
• Fighting Women
• Young People
• Resilient farmers
• Citizens in peripheral areas or with difficult access to traditional financial services
• Fighting Women
• Young People
• Resilient farmers
• Citizens in peripheral areas or with difficult access to traditional financial services
How do I open the account?
We have a counter available to the customer where we can present the various solutions that may meet their needs. We also have dedicated Managers for each segment who can visit the customer to provide the appropriate assistance;
Is there any minimum amount to open the accounts?
There is no minimum amount, the account opening is free.
Will I have to go to the counter whenever I need some help?
You can contact your Manager and your problems will be solved.
What type of clients can open the account?
Accounts titled by Natural Persons
• Counts special order;
• Minor Account;
• Salary Account;
Accounts titled by Legal Entities and equivalent entities
• Company Account;
• Commercial companies or equivalent entities;
• Associations including, National Non-Governmental Organizations (NGOs), Political Parties, Sports Clubs;
• Religious confessions;
• Foundations;
• Consortia.
• Counts special order;
• Minor Account;
• Salary Account;
Accounts titled by Legal Entities and equivalent entities
• Company Account;
• Commercial companies or equivalent entities;
• Associations including, National Non-Governmental Organizations (NGOs), Political Parties, Sports Clubs;
• Religious confessions;
• Foundations;
• Consortia.
How long will it take to get an answer for a financing request?
Within 72 hours you may have an answer regarding your financing needs; however, it is important that you ensure the presentation of all necessary information.
I intend to save my money, what solutions exist?
The bank offers Savings and Term Deposit products, from short to long term, with attractive interest rates that vary according to the period and amount to be deposited.